Question 1

How fast is shipping?

Accepted Answer

Dispatched from Tuggerah NSW in 1 business day Metro deliveries usually arrive in 1–3 business days, regional in 3–6.

Question 2

When do I get free shipping?

Accepted Answer

Standard shipping is free Australia-wide on every order over &#36;150.00. Under that, a flat rate is calculated at checkout based on your postcode.

Question 3

Can I return something I have opened?

Accepted Answer

Unopened product in resalable condition can be returned within 30 days. If a product is faulty or not as described you are covered by Australian Consumer Law regardless of whether it has been opened.

Question 4

Are these products safe on ceramic coatings and PPF?

Accepted Answer

Yes. The range is pH-balanced and coating-safe. Avoid strong acidic wheel cleaners on uncoated bare metal, and always rinse thoroughly on hot panels.

Question 5

Do you offer trade or bulk pricing?

Accepted Answer

Yes. If you run a detailing business, dealership or fleet, get in touch with your volumes and we will put a trade account together.

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